FAQ
- It's slow to sync data or calculate my demand analysis. How can I speed this up?
- I updated my product codes, and now I have duplicate items in StockTrim after I reloaded my data. How do I fix this?
- I linked demand to an item, but the sales history isn't being loaded - why?
- How does the minimum order quantity work, and how is this set?
- How is seasonality calculated?
- What if I have inventory data in multiple systems, or need to import data from multiple accounts?
- Can StockTrim be configured to only read 'Sellable' items from Unleashed?
- Can you see financial forecasts in StockTrim?
- How do back orders in Unleashed effect the forecast and purchase recommendation?
- How are back orders taken into account?
- Can you include all forecasts in the CSV export?
- If you delete a product in StockTrim and not your API connected IMS what will happen?
- If you discontinue a product in StockTrim and not in your API connected IMS what will happen?
- How secure is StockTrim?
- Why aren't my purchase order uploads setting my on-order amounts?
- Can you show a breakdown of each variant (eg: size colour) per Sku?
- How does the 'days until replenishment due' calculation work?
- How does the 'days left' calculation work?
- Can you do a bulk csv upload of a single column of data?
- Do I need to upload the purchase orders csv file? Where does this come into StockTrim?
- StockTrim is telling me I have excess stock of an item with little to none on hand. Why is that?
- Do new items need to have any sales history before they appear in StockTrim?
- The forecasts don’t look right – why is that?
- My other system has a reorder point too. Which value should I use - that, or StockTrim’s?
- Can StockTrim update my data automatically?
- How often should I use StockTrim?
- Does StockTrim consider out of stock days historically?
- How does StockTrim forecast growth in retail orders and wholesale orders separately?
- Process of adding future ad-hoc order in to scenario plan potential order andother impacts on stock availability in that region. If there are shipping delays or stock constraints, how can these be accounted for in the forecast
- StockTrim is showing data load errors. What is causing it?