FAQ
- Whats on the dashboard
- Basic overview training / tutorial videos
- How do I create a parent variant structure?
- How do I process/receive in short shipped / partial shipped purchase orders
- Why are the suggested quantities individual items on a forecast group purchase order different from the items on the order plan?
- How does the most profitable calculation work?
- How do I connect with a Shopify account?
- How is allocated or committed stock taken into account?
- My on order amounts are wrong - why?
- Do you have any customer testimonials and case studies?
- Why is my data not showing - I see the demo data?
- Can you send production orders from StockTrim to your connected IMS?
- Do we process credit notes
- How do we update OnHand and OnOrder values when linked to Shopify
- Subcomponent forecast not updating after editing parent sku
- Updating Shopify On Order amounts
- How does StockTrim get the Stock on Order from Cin7?
- My stock on hand figure is not matching what is in Katana - why?
- Why aren't my purchase orders from my other connected system appearing in StockTrim?
- I'm getting an error saying the account can't load new data since it's gone over the data cap - why?
- Some of my BOMs are not loading from Cin7 - why?
- The stock on order field is not matching the branch transfers from Cin7 - why?
- I have some duplicated products on my order plan or dashboard, how do I fix?
- All my products are duplicated - what has gone wrong?
- Ordering container volumes
- Does StockTrim have a data cap or a data limit?
- Do I need to import production jobs or assembly use into StockTrim
- How can I exclude the forecast of a particular finished good when calculating a component's forecast?
- The Stock on Hand in StockTrim is not matching the Stock on Hand in Cin7 - why?
- Can I see the total inventory value on the dashboard?